Grievance Redressal Policy: We believe in offering the best-in-class financial advisory services to all our customers. We offer customers with a handy access to information and services, along with the modes for getting their grievances redressed. We constantly endeavor to place our clients’ interests first and deliver them with financial solutions which are apt for them. We look forward to our clients’ positive and negative feedback on our financial advisory services. If you have a complaint, the following procedure shall be followed for registering your complaint with us-
Level 1- Please feel free to write to us by filling the full information in the customer grievance form mentioned below. To ensure timely recording and recognition of the grievance, we will revert within 48 hours w.r.t redressal of such complaint. You can also mail your complaint to firstname.lastname@example.org
Level 2:- If the client still wants to escalate the complaint, he/she can approach Abhishek (Investment Adviser) at email@example.com . He shall ensure to resolve the complaint within a time frame of 48 hours.
Please note that in case client marks a copy of mail to both the levels, it will not be considered as escalated matter, it shall in any case start from level 1 and only in case of a separate mail after expiration or reply from the previous level shall the complaint be considered at next level.
SEBI REGISTERED INVESTMENT ADVISOR
Telegram / Whatsapp:- +919953236776